Customer was setting up an unbiased vehicle inspection service solely focused on providing accurate information of the vehicles inspected.
Challenges:
Customer required a website displaying vehicles that have been inspected by independent vehicle inspectors. The website would have to be adapted to a different workflow and a number of unique business processes.
New business processes, inter alia, included vehicle inspections, upload of vehicle results to be approved by the admin, tracking inspections, and payments for inspections performed.
Our Approach
We modified our Sub-Admin addon to create a new category of admins for inspectors and created a custom category of listings to represent inspections, and added a number of custom statuses for the new category. These statuses reflected all stages of the inspection workflow.
As inspections are moving along, inspectors are changing statuses. Each change of status generates confirmation emails which are sent to relevant parties. Website admin is also notified if any of the inspections misses its deadline. The system generates end-of-the-month reports detailing inspections performed.
Results
A bespoke website for vehicle inspections complete will all auxiliary business processes.
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